Terms & Conditions

Welcome to AurateK Technologies (“AurateK Technologies”, “Company”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the AurateK Technologies website, products, software, applications, technology solutions, and professional services. By accessing our website, requesting our services, placing an order, approving a proposal, making a payment, or otherwise engaging with AurateK Technologies, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use our website or Services.

1. Our Services

AurateK Technologies provides technology and digital services, which may include:

Website and web application development
Custom software development
E-commerce development
SaaS product development
ERP and CRM solutions
Android and iOS mobile application development
Cross-platform mobile application development
API and third-party service integrations
Digital marketing and online advertising services
Search Engine Optimization (SEO)
Google Ads, Meta Ads and other paid advertising services
Lead generation and digital growth services
Cloud hosting and cloud infrastructure services
Cloud migration and server management
Database management
Backup and disaster recovery solutions
DevOps and deployment services
Cloud security and performance optimization
Website maintenance and technical support
Other IT, software, technology, and digital services agreed with the client.

The exact scope of any project will be determined by the applicable quotation, proposal, Statement of Work (“SOW”), work order, service agreement, invoice, or other written communication accepted by both parties.

2. Definitions

For these Terms: “Client”, “you”, or “your” means the person, business, organization, or legal entity purchasing or using our Services. “Services” means the technology, software, development, consulting, marketing, cloud, maintenance, support, or other services provided by AurateK Technologies. “Deliverables” means the specific work products agreed to be provided to the Client under a project. “Third-Party Services” means services, software, APIs, hosting providers, plugins, payment gateways, cloud platforms, advertising platforms, app stores, domain registrars, or other services operated by third parties.

3. Acceptance of Project Terms

Each project may have its own quotation, proposal, SOW, work order, invoice, or service agreement. Such project-specific document may specify:

Scope of work
Deliverables
Project timeline
Milestones
Development charges
Payment schedule
Revision limits
Support period
Hosting charges
Third-party charges
Maintenance terms
Ownership and licensing arrangements

Where a project-specific written agreement conflicts with these Terms, the project-specific agreement will prevail for that particular project to the extent of the conflict.

4. Project Scope

AurateK Technologies will perform the Services according to the agreed scope. Features, integrations, pages, modules, designs, reports, dashboards, APIs, functionality, or other requirements that are not specifically included in the agreed scope may be treated as additional work. Additional work may require:

Additional development charges
Additional third-party charges
Revised timelines
A separate quotation or change request

Verbal requests or informal discussions will not automatically be considered included in the project scope unless confirmed by AurateK Technologies in writing.

5. Client Responsibilities

The Client agrees to provide all information, content, materials, credentials, approvals, access, technical details, and other cooperation reasonably required for the project. This may include:

Logo and brand assets
Website content
Images and videos
Product information
Business information
Hosting/server credentials
Domain access
API credentials
Payment gateway information
Social media or advertising account access
App-store accounts
Third-party service credentials
Required approvals and feedback

The Client is responsible for ensuring that all information and materials supplied to AurateK Technologies are accurate, lawful, and authorized for use.

6. Client Delays

Project timelines depend partly on timely cooperation from the Client. AurateK Technologies will not be responsible for delays caused by:

Late content submission
Delayed approvals
Delayed feedback
Unavailability of Client representatives
Delayed access or credentials
Changes in requirements
Third-party service delays
Delays in obtaining required approvals
Other circumstances outside our reasonable control.

Where Client delays materially affect a project, the delivery timeline may be revised accordingly.

7. Payments and Fees

The Client agrees to pay all fees according to the applicable quotation, invoice, SOW, or payment schedule. Unless otherwise agreed:

Advance payments are required before commencement of applicable work.
Milestone payments must be made within the agreed period.
Taxes applicable under Indian law may be charged separately.
Third-party costs may be charged separately.
Hosting, domain, API, software license, plugin, advertising, SMS, email, cloud, payment gateway, and similar charges may be billed separately.
Work may be suspended if invoices remain unpaid beyond the agreed payment period.

Payments made for completed milestones, delivered work, licenses, third-party services, or non-refundable expenses may not be refundable unless specifically agreed otherwise or required by applicable law.

8. Taxes

All applicable taxes, including GST or other government levies, shall be charged as applicable under Indian law. The Client is responsible for providing accurate billing and tax information where required.

9. Changes and Additional Requirements

After project commencement, the Client may request changes to the agreed scope. Depending on the nature of the request, AurateK Technologies may provide a revised quotation or timeline. Examples of potentially chargeable changes include:

New features
New pages or modules
Major UI/UX changes
New integrations
Changes to approved designs
Changes to database architecture
Additional reports or dashboards
Additional marketing campaigns
Additional platforms or devices
Changes requested after approval of a milestone.

Development of additional features will not be considered part of the original scope unless expressly agreed.

10. Design Approval

Where design services are included, the Client may be required to approve designs, wireframes, layouts, or prototypes. Once a design or milestone has been approved, substantial changes to the approved work may be treated as additional work.

11. Software Development

For custom software, SaaS, ERP, CRM, websites, mobile applications, and other development projects, the final functionality will depend on the agreed specifications. Minor technical differences that do not materially affect the agreed functionality may occur due to differences in browsers, operating systems, devices, third-party APIs, or technical environments. AurateK Technologies may use commercially reasonable development practices, frameworks, libraries, open-source components, and third-party technologies where appropriate.

12. Mobile Applications

For mobile applications, publication on Google Play Store, Apple App Store, or another marketplace may depend on the respective platform’s policies, review procedures, technical requirements, and approval. AurateK Technologies does not guarantee that a third-party app store will approve or continuously host an application. Any app-store developer account, registration fee, subscription, or marketplace charge may be the Client’s responsibility unless otherwise agreed.

13. E-Commerce Services

For e-commerce projects, AurateK Technologies may provide the technical platform and development services. The Client remains responsible for:

Product information
Pricing
Inventory
Taxes
Shipping policies
Return and refund policies
Customer communications
Product legality
Business licenses
Payment-related compliance
Content and claims made on the website.

Payment gateways and other financial services are subject to the terms and approval requirements of their respective providers.

14. ERP, CRM and Business Software

For ERP, CRM, SaaS, dashboards, or other business software, the Client is responsible for providing accurate business rules, workflows, data, and requirements. AurateK Technologies is not responsible for business decisions made solely based on software outputs where such decisions depend on inaccurate or incomplete information supplied by the Client.

15. Digital Marketing and SEO

Where digital marketing, SEO, Google Ads, Meta Ads, social media marketing, or lead-generation services are provided:

Marketing results may vary based on market conditions, competition, budget, industry, audience, platform policies, and other factors.
We do not guarantee a specific number of leads, sales, conversions, traffic, rankings, or revenue unless expressly guaranteed in a written agreement.
Advertising budgets paid to third-party advertising platforms are separate from our professional fees unless otherwise stated.
Platform policies and algorithms may change without notice.
We are not responsible for actions, suspensions, restrictions, or policy decisions made by third-party platforms.

SEO results and search-engine rankings cannot be guaranteed because search engines independently determine rankings and may change their algorithms.

16. Cloud, Hosting and Infrastructure

Where AurateK Technologies provides hosting, cloud, server, database, deployment, backup, or infrastructure services, availability may depend on third-party infrastructure providers. We will take commercially reasonable measures to maintain the relevant infrastructure; however, uninterrupted availability cannot be guaranteed. Cloud and infrastructure costs may change based on resource consumption, provider pricing, traffic, storage, bandwidth, and other factors.

17. Backups and Disaster Recovery

Where backup or disaster recovery services are included, the scope and frequency of backups will depend on the applicable service agreement. Unless expressly agreed otherwise, Clients should maintain their own independent copies of critical business data. AurateK Technologies will not be liable for data loss caused by circumstances outside its reasonable control, subject to applicable law and the terms of the relevant service agreement.

18. Third-Party Services

Our Services may rely on third-party products and services, including:

Hosting providers
Cloud providers
Payment gateways
Google services
Meta services
Apple services
Google Play
APIs
Plugins
Software libraries
Domain registrars
Email/SMS providers
Analytics platforms
CDN providers
Other external platforms.

Third-party services are governed by their respective terms and policies. AurateK Technologies is not responsible for changes, outages, pricing, restrictions, suspension, termination, security incidents, or other actions of third-party providers.

19. Intellectual Property – AurateK Technologies

Unless expressly transferred or licensed under a written agreement, AurateK Technologies retains ownership of its pre-existing intellectual property, including:

Internal frameworks
Libraries
Reusable code
Development tools
Templates
Components
Technical methodologies
Scripts
Processes
Know-how
Internal systems
Proprietary software
Pre-existing designs and materials.

The Client does not obtain ownership of such materials merely because they are used to provide the Services.

20. Client Ownership of Deliverables

Where a project agreement expressly provides for transfer of ownership of custom Deliverables, such transfer will generally occur after full payment of all amounts due for the relevant project or Deliverable. Until full payment is received, AurateK Technologies may retain all applicable rights in the unpaid Deliverables to the extent permitted by law. Third-party software and open-source components remain subject to their applicable licenses.

21. Source Code

Source-code delivery, repository access, deployment files, credentials, documentation, and technical handover will be provided only to the extent specified in the applicable project agreement. Unless explicitly included, internal tools, proprietary frameworks, reusable components, deployment infrastructure, and third-party licensed components may not be included in a source-code handover.

22. Open-Source and Third-Party Components

Projects may contain open-source or third-party components. Such components remain subject to their respective licenses. The Client agrees to comply with applicable third-party license terms.

23. Client Content and Intellectual Property

The Client represents that it owns or has obtained sufficient rights to use all materials supplied to AurateK Technologies. The Client is responsible for ensuring that its content does not infringe copyright, trademark, privacy, publicity, contractual, or other rights of any third party.

24. Confidentiality

Both parties may receive confidential information during a project. Each party agrees to take reasonable steps to protect confidential information and use it only for legitimate purposes related to the business relationship. Confidential information does not include information that:

Is publicly available without breach of these Terms;
Was already lawfully known;
Is independently developed without use of confidential information; or
Must be disclosed by law or lawful governmental order.

25. Data Protection and Privacy

AurateK Technologies may collect and process personal information in connection with the operation of its website and provision of Services. Such information will be handled in accordance with our Privacy Policy and applicable Indian data-protection and privacy laws. Where AurateK Technologies processes personal data on behalf of a Client, the parties may enter into additional data-processing or security arrangements where appropriate.

26. Information Security

We use reasonable technical and organizational measures to protect systems and information under our control. However, no online service, software, network, or storage system can be guaranteed to be completely secure. Clients are responsible for maintaining appropriate security of their own accounts, passwords, credentials, devices, and third-party services. Clients should notify us promptly if they become aware of suspected unauthorized access relating to Services provided by us.

27. Maintenance and Support

Maintenance and support services will be provided only where included in the applicable package, proposal, or service agreement. Support may include bug fixes, technical assistance, updates, monitoring, maintenance, or other agreed activities. New features, redesigns, major modifications, third-party integrations, and changes in business requirements may be treated as additional development work.

28. Bugs and Defects

Where a warranty or bug-fix period is included in a project agreement, AurateK Technologies will address reproducible defects that materially prevent the agreed functionality from operating as specified. Issues caused by:

Client modifications
Third-party modifications
Hosting changes
Unsupported environments
New browser/OS versions
Third-party API changes
Misuse
Changes outside the agreed scope

may not be covered as defects and may be chargeable.

29. Website and Service Availability

We may temporarily suspend Services for:

Maintenance
Upgrades
Security measures
Infrastructure changes
Emergency repairs
Technical issues
Third-party outages
Events outside our reasonable control.

We will make reasonable efforts to restore affected Services where practical.

30. Prohibited Activities

You must not use our Services to:

Commit or facilitate unlawful activities;
Distribute malware or malicious code;
Conduct unauthorized security attacks;
Infringe intellectual-property rights;
Conduct fraudulent transactions;
Distribute illegal or prohibited content;
Abuse third-party services;
Circumvent security controls;
Attempt unauthorized access to systems;
Engage in activities that could damage our infrastructure or reputation.

We reserve the right to suspend or terminate Services where reasonably necessary to protect our systems, personnel, Clients, or third parties.

31. Disclaimer of Guarantees

Except where expressly agreed in writing, AurateK Technologies does not guarantee:

A specific level of website traffic;
Specific SEO rankings;
A particular number of leads;
Specific advertising conversions;
Guaranteed revenue;
Guaranteed app-store approval;
Uninterrupted operation;
Complete immunity from cybersecurity threats;
Permanent compatibility with every third-party service;
Specific business outcomes.

Technology and digital marketing outcomes may depend on factors beyond our control.

32. Limitation of Liability

To the maximum extent permitted by applicable law, AurateK Technologies shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses, including loss of profits, revenue, business opportunities, goodwill, or data. Where legally permissible, the total aggregate liability of AurateK Technologies arising from a particular project or Service shall not exceed the amount actually paid by the Client to AurateK Technologies for that particular project or Service during the applicable period. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

33. Indemnification

To the extent permitted by applicable law, the Client agrees to indemnify and hold harmless AurateK Technologies, its employees, directors, officers, contractors, and representatives against claims, losses, liabilities, damages, and reasonable expenses arising from:

Client-provided content;
Client’s unlawful use of the Services;
Client’s breach of these Terms;
Infringement caused by materials supplied by the Client;
Unauthorized use of third-party intellectual property by the Client;
Client’s violation of applicable laws or third-party rights.

34. Suspension of Services

We may suspend Services if:

Payments remain overdue;
The Client materially breaches these Terms;
The Client requests or uses the Services for unlawful activities;
Continued provision of Services creates a security risk;
Required information or access is not provided;
Suspension is reasonably necessary due to third-party or technical circumstances.

Suspension does not automatically waive outstanding payment obligations.

35. Termination

Either party may terminate a project according to the applicable project agreement. If no specific termination provision exists, either party may request termination by providing reasonable written notice. Upon termination:

Amounts already due remain payable.
Completed work may be delivered according to the applicable agreement.
Non-refundable third-party costs may remain payable.
Access to certain Services may be discontinued.
Confidentiality and intellectual-property provisions that are intended to survive termination will continue.

36. Force Majeure

AurateK Technologies shall not be responsible for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, government actions, internet failures, telecommunications failures, power outages, pandemics, strikes, cyber incidents, cloud-provider failures, or other extraordinary circumstances.

37. Links to Third-Party Websites

Our website may contain links to third-party websites or services. Such links are provided for convenience only. AurateK Technologies does not control third-party websites and is not responsible for their content, security, availability, policies, or practices.

38. Website Content

We attempt to keep information on our website accurate and current. However, information may occasionally contain errors, omissions, outdated information, or typographical mistakes. We reserve the right to update or modify website content without prior notice.

39. Changes to Services

AurateK Technologies may modify, improve, discontinue, or replace portions of its Services from time to time. Where a material change affects an ongoing contracted Service, we will make reasonable efforts to communicate the change where appropriate.

40. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be published on this page with a revised “Last Updated” date. Your continued use of the website or Services after such changes may constitute acceptance of the updated Terms, subject to applicable law.

41. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law, disputes arising from these Terms or the Services shall be subject to the jurisdiction of the competent courts located in Indore, Madhya Pradesh, India.

42. Dispute Resolution

The parties should first attempt to resolve any dispute through good-faith discussion and negotiation. Where a dispute cannot be resolved amicably, either party may pursue remedies available under applicable law. Nothing in this clause prevents a party from seeking urgent legal or equitable relief where necessary.

43. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force to the maximum extent permitted by law.

44. Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision later.

45. Entire Agreement

These Terms, together with any applicable quotation, proposal, SOW, work order, service agreement, Privacy Policy, Refund Policy, or other written agreement, constitute the agreement between the Client and AurateK Technologies concerning the relevant Services.

46. Contact Information

For questions, notices, or concerns regarding these Terms, please contact: AurateK Technologies Email: support@auratektechnologies.com Website: https://auratektechnologies.com/ Location: Indore, Madhya Pradesh, India Phone: +919109338309