Privacy-Policy

Auratek Technologies > Privacy-Policy

Privacy Policy

At AURATEK Technologies, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how AURATEK Technologies (“AURATEK”, “we”, “us”, or “our”) collects, uses, stores, protects, and discloses information when you visit or interact with our website, auratektechnologies.com, use our services, contact us, submit an enquiry, or otherwise communicate with us.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

1.1 Information You Provide Directly

When you contact us, submit a form, request information, discuss a project, or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Job title or professional information
  • Project requirements and business information
  • Messages, enquiries, feedback, and other information you choose to provide
  • Information provided through contact forms or other communication channels

Please do not provide sensitive or confidential information through a website form unless it is specifically requested and necessary for the relevant service.

1.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate geographic information
  • Pages visited
  • Time spent on pages
  • Referring website or source
  • Date and time of access
  • Website interactions and navigation information
  • Technical and diagnostic information

This information helps us understand how visitors use our website and allows us to maintain, secure, and improve our services.

1.3 Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Measure marketing and advertising effectiveness
  • Provide relevant content
  • Detect security issues and fraudulent activity

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of our website.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

2. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

  • Responding to enquiries and requests
  • Communicating with prospective and existing clients
  • Understanding project requirements
  • Preparing proposals, quotations, and service information
  • Delivering and managing our services
  • Providing customer support
  • Improving our website, products, and services
  • Personalizing your website experience
  • Managing business relationships
  • Sending service-related communications
  • Sending marketing communications where permitted and appropriate
  • Conducting analytics and website performance measurement
  • Detecting, preventing, and investigating fraud, abuse, or security incidents
  • Maintaining website and information security
  • Complying with applicable legal and regulatory obligations
  • Establishing, exercising, or defending legal claims
  • Protecting the rights, property, and safety of AURATEK, our users, clients, employees, and other parties

We will use personal information only for purposes that are relevant to the context in which it was collected or as otherwise permitted by applicable law.

3. Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal information based on:

  • Your consent
  • Your request to take steps before entering into a business relationship or contract
  • Performance of a contract or provision of requested services
  • Compliance with legal or regulatory obligations
  • Legitimate business purposes, where permitted by applicable law
  • Protection of our legal rights, systems, property, and users

Where processing is based on consent, you may withdraw that consent subject to applicable legal requirements and consequences.

Under India’s digital personal-data framework, consent is expected to be informed and tied to the specified purpose, and withdrawal should be possible through an appropriate mechanism. 

4. Contact Forms and Enquiries

If you submit information through a contact form on our website, we use that information to respond to your enquiry and, where appropriate, discuss our products or services with you.

We may retain enquiry information for a reasonable period to:

  • Respond to your request
  • Maintain business records
  • Follow up on potential projects
  • Prevent repeated or fraudulent enquiries
  • Meet legal, accounting, or regulatory requirements

Submitting a contact form does not automatically mean that you will receive promotional communications.

5. Marketing Communications

Where permitted by applicable law, we may contact you about our services, technology solutions, updates, events, or other business-related information.

You can opt out of promotional communications at any time by:

  • Using the unsubscribe option included in the communication;
  • Contacting us directly; or
  • Following any other opt-out